Refund & Delivery Policy

Our Products

We sell only brand-new, first-hand bedding. We do not sell second-hand items.

Returns & Refunds

Bedding sold cannot be returned unless the item(s) delivered were not of the given specification(s) as ordered.

To initiate a return, please contact us on WhatsApp:

We will reach out with further guidance on the return process.

Delivery Charges

Delivery charges are paid by the buyer. All prices are in Kenyan Shillings (KES) and do not include tax. Rates are as follows:

For upcountry deliveries, the parcel fee starts from KES 400 and varies according to parcel size. Where the buyer agrees to use G4S, Wells Fargo, or similar carriers, the buyer shall foot the entire delivery fee as billed by the carrier.

Delivery Coverage

We deliver countrywide across Kenya and to select world cities. Delivery within Nairobi and major cities is handled by couriers that ply those routes.

Buyer Responsibility

The buyer is required to provide accurate delivery address information. Any additional costs incurred due to incorrect or incomplete address details will be borne entirely by the buyer.